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Our Strategy
Elevating customer relationships in the digital era.
eCRM is a powerful tool that leverages digital technologies to enhance customer relationship management.
By integrating data analytics, automation, and multi-channel communication, eCRM helps businesses provide better customer experiences, improve operational efficiency, and ultimately drive growth and profitability.
Nurture, eCRM and 1st party capabilities.
Lead Nurture and Marketing
Leveraging eCRM techniques and automated solutions to nurture and remarket to leads and customers across multiple channels.
Lead Capture & Storage Solution
Leveraging eCRM solutions and technology to capture data, store within an eCRM solution, and manage preference management.
Data Modelling & Consent Acquisition
Leveraging data modelling techniques to help optimise data pipelines and acquire customer consent for multi-channel nurture and remarketing.
Our Tech.
ALL MAJOR CRM PLATFORMS SUPPORTED
The team have a variety of experience across all major CRM platforms, including but not limited to: Salesforce (inc. Marketing & Sales Cloud / Pardot) / Marketo / HubSpot
Our Solutions
Challenges that we solve.
ENHANCE CUSTOMER EXPERIENCE
DATA INSIGHTS
IMPROVE CUSTOMER RETENTION
SEAMLESS INTEGRATIONS
Client Results.
6+ years supporting with Marketo Implementation and ongoing retainer support across multiple regions and instances, utilising 3rd party API tools such as Workato to integrate with Salesforce
4+ years supporting with HubSpot including retainer support covering workflow management and 3rd party API tools such as Zapier to integrate data from platforms such as Meta
Why KINESSO?
TAILORED SOLUTIONS
EXPERTISE AND EXPERIENCE
COMPREHENSIVE STRATEGY AND SUPPORT
DATA CENTRIC APPROACH